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Model Linen Supply, located in Ogden, Utah, has built a strong reputation in the restaurant supply industry, particularly for its exceptional customer service and high-quality products. Reviewers like Kjirstin Michl, who runs Carlos and Harley's, praise the company for their responsiveness and willingness to accommodate seasonal fluctuations in orders, demonstrating a customer-first approach. The reliability of their delivery and the attentiveness of staff, such as the standout service provided by Brian, ensure that catering professionals feel supported, no matter the size of their event.
Former clients like Teri Newfang highlight their commitment to community engagement, showcasing Model Linen's dedication to local causes by donating linens even after her retirement. The professionalism observed in interactions, noted by L. Vaioleti, reflects a consistent standard of service that resonates well in the industry.
From cleaning rags to aprons, Model Linen Supply seems to take care of the 'dirty work' that allows restauranteurs and caterers to focus on their culinary creations. This solidifies their place as a trusted partner in the restaurant landscape. With a rich history of customer satisfaction and community focus, I wholeheartedly recommend Model Linen Supply for all your linen and supply needs.
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Service options
- Delivery
- In-store pickup
Reviews for Model Linen Supply
Review highlights
Based on 50 reviewsModel Linen Supply is widely recognized for its exceptional customer service and reliable delivery, consistently praised across the restaurant and catering industries. Customers appreciate the company’s responsiveness, particularly in handling last-minute orders and seasonal fluctuations. The quality and variety of products—including linens, cleaning rags, mop heads, and aprons—are frequently highlighted as meeting the demanding needs of businesses. Staff members are noted for their professionalism, helpfulness, and willingness to go the extra mile, fostering strong, long-term relationships with clients. Overall, Model Linen Supply is viewed as a dependable partner for restaurant and catering supply needs, valued for both product excellence and attentive service.
We have used Model Linen for many years for our restaurant, Carlos and Harley's in Eden Utah. They supply us with cleaning rags, mop heads, floor rugs, and aprons. Their customer service is excellent. The delivery guy is great, always on time and willing to go the extra mile to make sure we have enough of their products for our changing seasons. Due to our seasonal business we go up and down on our order and it has never been an issue. They strive to make sure we have the best pricing and they are always fair. They have even returned items that our employees have wrongly put in their dirty rag bin that were our personal property. I would recommend Model Linen- they have a long history of taking care of their customers and take pride in being family and locally owned. They make our job easier by taking care of the dirty stuff!!! Big thumbs up!!!
We have used Model Linen here at Off-Premise Catering for years and we would never go elsewhere! This is a phenomenal company to work with and the customer service and quality of linens is exceptional! Brian is always willing to help out with our last minute orders and goes out of his way to make sure everything is delivered and correct each time.
I have worked with Brett Toliver and Model Linen for the past several years. In my capacity as Director of Sales for a large catering company I ordered linens for very large single and multiple events. I always found the delivery service, quality and quantity of linens, and willingness to service our account to be exceptional. I am now retired, and Brett still delivers exceptional service thru supporting the community by donating linens to the causes I am involved with. I would recommend Model Linen for both personal and business needs. You will not be disappointed.
I called in and spoke with Gabby about general questions I had about your company. She was kind, professional and direct with her responses to me. If this is the type of service your company offers I want to be apart of it. Definitely will keep my eye out on possible job openings. Give that lady a raise for Heavens sake.
Model Linen has been a wonderful company to work with. We've used them at Cafe Sabor for years and have always had positive experiences. All of their delivery drivers have been very respectful and their customer service is outstanding! I would highly recommend using their services.
Model Linen is a company with superior service and high quality products. During my ownership of a few restaurants in the Upper Ogden Valley, I used Model Linen's services for eight years. I found the quality and the cleanliness of their products consistently met and exceeded my expectations. Their prices were competitive and I liked that I was using a local, family owned business. Whenever the restaurant's needs changed, Model Linen was quick to make the necessary adjustments. There were times when we needed extra napkins and the owner would bring them up for us! Model Linen is a company that always went the extra mile! 5 Stars +++
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Opening hours
- Monday (Today) 08:00 AM - 05:00 PM
- Tuesday 08:00 AM - 05:00 PM
- Wednesday 08:00 AM - 05:00 PM
- Thursday 08:00 AM - 05:00 PM
- Friday 08:00 AM - 05:00 PM
- Saturday Closed
- Sunday Closed
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